Ticket #179 (closed defect: invalid)

Opened 3 years ago

Last modified 3 years ago

Battery drained while suspended. Shutdown instead of charging

Reported by: Montgoss Owned by: ainulindale
Priority: major Milestone:
Component: SHR Image Version:
Keywords: Cc: Montgoss

Description

I don't know what information I can give to debug, but my Neo's battery was completely drained within 8 hours while suspended. It was fully charged (blue-light) before I went to bed. When I woke up the next morning, I checked the Neo to turn off the alarm (I let it sound until it quit automatically) and saw a warning saying the battery was low(It should've been suspended all night draining minimal power). I immediately connected the AC charger. The orange light came on. I left the room. When I came back a few minutes later, my Neo was off. Not suspended, but off. I wouldn't expect it to ever turn off if it was connected and charging.
I booted into OM2007 to check the battery and charge it. apm reported 13% charge.

Something else that may be related: when I booted back into SHR (after fully charging the battery), the antenna icon reported 4 bars, but the network was "off network". I could still make a phone call just fine (no clue on receiving) though. Perhaps the cell network was having issues during the night causing my Neo to continuously wake up? May or may not have any relevance to the problem.

Change History

comment:1 Changed 3 years ago by ainulindale

  • Status changed from new to accepted

Any news concerning that issue? Has it been fixed?

comment:2 Changed 3 years ago by Montgoss

It only happened that one time. I don't know if that means it was fixed or if the scenario that caused it just hasn't happened since.

comment:3 Changed 3 years ago by dos

  • Status changed from accepted to closed
  • Resolution set to invalid

I'm closing it now. If that will happen again, feel free to fill new ticket.

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